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Case Study

How Jacuzzi migrated legacy ERP and CRM to unify global data management.

Jacuzzi partnered with DI Squared to bring the “One Jacuzzi” vision to life. A moonshot ERP and CRM cloud migration, 50,000+ attachments processed inside a 48-hour backup window, and a master data cleanup that decommissioned tens of thousands of obsolete SKUs.

Outcomes At A Glance

A moonshot, delivered.

50,000+
Attachments processed (hundreds of GBs)
48 hours
Salesforce backup window met
10K–20K
Obsolete SKUs decommissioned
1Unified Salesforce platform, multiple legacy retired
Industry

Manufacturing (Spa, Bath & Wellness)

Region

Global

Services

Data Strategy, Data Migration, Analytics

Platforms

Salesforce, Snowflake, Infor LN

Cloud Infrastructure

AWS

Legacy Systems Retired

KBM Mainframe

Documents Migrated

50,000+

Obsolete SKUs Removed

10,000–20,000

About the Company

Jacuzzi is a global leader in the spa, bath, and wellness industry with manufacturing, distribution, and sales operations around the world.

Following years of growth through acquisition, the company found itself managing multiple ERP systems, CRM platforms, and legacy technologies that limited operational visibility and increased complexity across the enterprise.

To support its “One Jacuzzi” vision, the company launched a global modernization initiative to unify business systems and establish a scalable data foundation.

The Challenge

Years of acquisitions had created a fragmented technology landscape.

Jacuzzi needed to overcome several significant challenges:

1

Multiple legacy ERP and CRM systems across business units

2

Disconnected customer, vendor, and product data

3

Duplicate and obsolete SKU records

4

Legacy mainframe infrastructure that increased operational costs

5

Migration of more than 50,000 Salesforce attachments within a strict 48-hour backup window

6

Incorrect historical data mappings requiring validation during User Acceptance Testing

The project demanded both technical expertise and careful coordination to modernize systems without disrupting business operations.

The Solution

DI Squared partnered with Jacuzzi to execute a comprehensive enterprise data modernization strategy.

The engagement included:

  • Enterprise data strategy and governance
  • Cloud migration of legacy ERP and CRM platforms
  • Salesforce, Snowflake, Infor LN, and AWS integration
  • Master data consolidation and governance
  • Custom migration automation and Python scripting
  • Migration of more than 50,000 business documents
  • User training, documentation, and knowledge transfer

Rather than simply migrating systems, DI Squared created a governed enterprise data platform capable of supporting long-term operational excellence and future digital initiatives.

Client Perspective

“DI Squared was a committed partner who was all in. Their expertise and dedication were critical to the success of our transformation. Together, we formed a circle of heroes.”

James Newsom

Senior Director, Data Services
Jacuzzi